jiliboss Casino Privacy Policy

1 Introduction

jiliboss Casino ("jiliboss," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform at jiliboss.vip. This Privacy Policy ("Policy") describes how jiliboss collects, uses, stores, shares, and protects personal information in connection with your use of the jiliboss website, games, services, and all related features (collectively, the "Platform").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected from players, prospective players, and visitors to the jiliboss Platform, regardless of whether they are located in Metro Manila, Cebu, Davao, or anywhere else in the Philippines.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with jiliboss.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jiliboss Casino is the personal information controller responsible for the personal data collected through the Platform. As the data controller, jiliboss determines the purposes and means of processing your personal information and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

jiliboss has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. If you have any questions or concerns about how your personal data is handled, you may contact our DPO through the contact details provided in Section 14 of this Policy.

3 Personal Data We Collect

jiliboss collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:

3.1 Registration Data

When you create a jiliboss account, we collect:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address (province, city, barangay)

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine AML laws, we may collect:

• Government-issued photo identification (Philippine passport, driver's license, SSS/UMID card, PhilSys National ID)
• Proof of address documents (utility bills, bank statements)
• Selfie or live photo for identity matching purposes
• Proof of payment method ownership

3.3 Financial Data

When you make deposits or request withdrawals, we collect:

• GCash or PayMaya / Maya account details (mobile number)
• Bank account details (bank name, account number, account name) for bank transfer transactions
• Transaction history, deposit amounts, and withdrawal records

3.4 Gaming Activity Data

We automatically record data related to your use of the Platform, including:

• Game history, bet amounts, wins, and losses
• Session duration and login timestamps
• Bonus and promotion usage
• Responsible gaming tool settings (deposit limits, self-exclusion status)

3.5 Technical and Device Data

When you access the jiliboss Platform, we automatically collect certain technical data:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Referring URL and pages visited on the Platform
• Cookie identifiers and session tokens

3.6 Communications Data

If you contact jiliboss customer support, we retain records of those communications, including chat transcripts, email correspondence, and support ticket details, for quality assurance and dispute resolution purposes.

4 How We Use Your Personal Data

jiliboss uses the personal data we collect for the following purposes:

jiliboss will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jiliboss processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your jiliboss account, process transactions, and deliver gaming services as described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for jiliboss's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improving our services, provided those interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending you personalised promotional communications — we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting our support team.

6 Data Sharing & Disclosure

jiliboss does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:

6.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf and under our instructions. These include identity verification and KYC providers, payment processing partners (such as GCash, PayMaya, and banking partners), cloud hosting and infrastructure providers, customer support platform operators, and fraud detection and cybersecurity vendors. All service providers are contractually bound to process your data only as instructed by jiliboss and to maintain appropriate security standards.

6.2 Regulatory and Law Enforcement Authorities

jiliboss may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made strictly in accordance with applicable legal requirements.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jiliboss's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred, to the extent required by law.

6.4 With Your Consent

We may share your personal data with other third parties where you have given your explicit prior consent to such sharing. You may withdraw that consent at any time by contacting our support team.

7 Cookies & Tracking Technologies

jiliboss uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how players use our services. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security tokens that protect your account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations to personalise your experience.
• Analytics Cookies: Help us understand how players navigate the Platform — which games are most popular, where players encounter issues, and how we can improve the overall experience. Data collected is aggregated and anonymised where possible.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the Platform and your account.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliboss Platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the service.

8 Data Retention

jiliboss retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and KYC Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR requirements and the Anti-Money Laundering Act.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Gaming Activity Logs: Retained for a minimum of two (2) years for dispute resolution and responsible gaming monitoring purposes.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jiliboss's data disposal procedures.

9 Data Security

jiliboss implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jiliboss Platform.
• Encryption of sensitive data at rest, including passwords (stored as salted cryptographic hashes) and financial account details.
• Role-based access controls ensuring that only authorised jiliboss personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Continuous monitoring for suspicious activity, fraud patterns, and potential data breaches.
• Incident response procedures to detect, contain, and notify affected parties of any personal data breach in accordance with NPC notification requirements.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliboss:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data jiliboss holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request that jiliboss provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe jiliboss has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines. We may need to verify your identity before processing your request.

11 Children's Privacy

The jiliboss Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. jiliboss does not knowingly collect personal data from individuals under the age of 21.

If jiliboss discovers or is notified that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent recurrence. If you are a parent or guardian and believe your child has registered on the jiliboss Platform, please contact us immediately at the details provided in Section 14.

12 Third-Party Links

The jiliboss Platform may contain references or links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the jiliboss Platform and does not cover the privacy practices of any third-party websites or services. jiliboss is not responsible for the content, privacy policies, or data handling practices of any third-party sites.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of jiliboss, particularly those of your chosen payment provider (e.g., GCash, PayMaya, or your bank).

13 Updates to This Privacy Policy

jiliboss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Policy, jiliboss will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the jiliboss Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how jiliboss protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jiliboss, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.